Agreement last updated on 22 September 2022
We collect the following personal information from you:
When you contact us by completing a form on the Site, we may ask you for your name and email address. If you do not provide this information, we may not be able to respond to your request.
To the extent EU data protection law applies to our processing of personal information about you, we act as the "data controller."
To perform the Services: We use your information to identify you and communicate with you about our products and services. The legal basis for these uses in the performance of a contract with you.
To Optimize or improve the Services: We use your information to authenticate you, prevent fraud and abuse and perform research. The legal basis for these uses is our legitimate interest in the improvement and optimization of our offerings and in ensuring the security of our Site, and we apply appropriate safeguards to protect your personal information (see Section 4 below).
We share personal information with service providers, as required by law and in connection with the protection and enforcement of our legal and contractual rights.
With Service Providers: We may share your personal information with third parties who provide services on our behalf to help with our business activities. This includes providing customer service, sending marketing communications, conducting research and analysis and providing cloud computing infrastructure. The legal basis for sharing this information is our legitimate interest in providing our products and services efficiently, and we implement measures to safeguard your personal information.
Prevent fraud and abuse of the Services: We will share personal information to prevent or detect fraud or to address technical issues and if we believe it is necessary to investigate, prevent or take action regarding situations that involve abuse of the Site infrastructure. The legal basis for this is our legitimate interest in maintaining the security of our Site.
We also process and share information in an aggregated, de-identified manner where the information is shared as part of a statistical report and does not contain personal information.
The security of your personal information is important to us. We implement reasonable measures to protect the personal information submitted to us, both during transmission and once it is received. SolasAI takes steps to ensure that all personal information remains private and confidential. We restrict access to personal information to SolasAI employees, contractors and agents who need to know that information in order to operate, develop or improve our Site or offerings. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. If you have any questions about the security of your personal information, you can contact us at the contact information below.
Following our receipt of a verified request about your personal information, SolasAI will provide you with information about whether we hold any of your personal information. You may access, correct, obtain a copy of or request deletion of your personal information by contacting us at the contact information below. We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or we may need to retain your personal information in order to continue providing a service. You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
We use and disclose personal information in ways that are consistent with your expectations and choices. Accordingly, we will provide you with the opportunity to choose (opt out) whether your personal information is to be (a) disclosed to a third party or (b) used for a purpose that is materially different from the purpose(s) for which it was collected or subsequently authorized. You will be provided with clear, conspicuous and readily available mechanisms to exercise your choices. To do so, please email us your request any time at email@example.com, and we will respond to your request within a reasonable timeframe.
Promotional Email communication: You may have the option to sign-up to receive email or newsletters or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the "Unsubscribe" link found in emails we send to you or by contacting us at the contact information below.
We may retain your information for as long as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. In certain circumstances we may be required by law to retain your personal information, or we may need to retain your personal information in order to continue providing a service.
The Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16, please do not use the Site and do not provide any personal information to us. If you become aware that a child under 16 has provided us with personal information without the consent of a parent or legal guardian, please contact us at firstname.lastname@example.org.
However, in connection with these transfers of personal information, your personal information may be subject to privacy laws that may not provide the same protection as your country of residence. For example, government entities in such other countries may have certain rights to access your personal information. By using this Site, you are consenting to this transfer of your personal information.
This Privacy Notice for California Residents applies solely to the personal data of individuals who reside in the State of California. We have provided this Privacy Notice for California Residents to comply with the California Consumer Privacy Act of 2018 and its implementing regulations (the "CCPA"), and any terms defined in the CCPA have the same meaning when used in this notice.
Your Rights and Choices: California residents have certain specific rights regarding their personal information. This section describes those rights and how California residents may exercise them.
Access to Specific Information; Data Portability Rights.California residents have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you: (a) the categories of personal information we collected about you; (b) the categories of sources for the personal information we collected about you; (c) our business or commercial purpose for collecting or selling that personal information; (d) the categories of third parties with whom we share that personal information, if any; (e) the specific pieces of personal information we collected about you (also called a data portability request); (f) if we disclosed your personal information for a business purpose, the personal information categories that each category of recipient obtained.
Deletion Request Rights. California residents have the right to request that we delete any personal information that we collected from them and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers, if any, to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: (a) complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you; (b) detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, or prosecute those responsible for such activities; (c) debug products to identify and repair errors that impair existing intended functionality; (d) exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law; (e) comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.); (f) engage in public or peer-reviewed research in accordance with Section 1798.105 (d)(6) of the CCPA; (g) enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; (h) comply with a legal obligation; or (i) make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Your Rights.To exercise the access, data portability and deletion rights described above, please submit a verifiable consumer request to us by email at email@example.com.
Only a California resident, or a person registered with the California Secretary of State that a California resident authorized to act on the California resident's behalf, may make a verifiable consumer request related to that California resident's personal information.
You may only make a verifiable consumer request for access or data portability twice within any 12-month period. The verifiable consumer request must: (a) provide sufficient information that allows us to reasonably verify that you are the individual about whom we collected personal information or that you are an authorized representative of that individual; and (b) describe your request with sufficient detail to allows us to properly understand, evaluate and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format.We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding our receipt of the verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination.We will not discriminate against you for exercising your CCPA rights. Unless permitted by the CCPA, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
We honor and enforce Do Not Track preferences. Do Not Track (DNT) is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit donottrack.us.